The type of information we will collect about you on our website includes:

• Name

• Email address

• IP Address

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct them promptly.

The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not sell your information. We may use technology to track the patterns of behaviour of visitors to our site using selected third-party technology providers. If you have any questions/comments about privacy, you should Contact Us.

We use the information you provide for the following purposes:

• To send updates regarding the status of your enquiry

• To send newsletters and details of offers and promotions in which we believe you will be interested

• To improve the design and content of the COAL website

• To perform other general marketing and promotional activities focused on our products and services

• To work with social media providers - such as Facebook, Instagram and Twitter – where we interact with you on social media

• We use cookies to give you the best experience on our website and also to allow us and third parties to tailor the ads you see on our website. For more information, please see our full cookie policy.

• To deliver advertising across various social media and other online platforms (e.g. Google, Facebook)

• To work with professional service providers, such as marketing agencies & advertising partners to share relevant and appropriate marketing content via social media advertising.

For information regarding how your data is used by the Google advertising platforms we operate on, click here.